Release: Investing in digital transformation

May 12, 2015
Ministerial Feed
Media Releases

The 2015-16 Budget is part of the Commonwealth Government’s plan to build a strong, safe and prosperous future for all Australians.

The Government is investing $254.7 million in the Digital Transformation Agenda to drive innovation and make it easier for individuals and businesses to access government services.

Of the money allocated, $95.4 million will be used to establish the Digital Transformation Office (DTO) to ensure that all new and redesigned government services are simpler and easier to use and can be completed from start to finish online.

The DTO will put citizens first. It will lead the design, development and enhancement of government services, and better link online, telephone and face-to-face delivery channels.

The first phase of the Agenda will also include $159.3 million to:

  • implement a Digital Service Standard, modelled on the U.K. equivalent, to apply to all government agencies to make services simpler and easier to use; 
  • design and deliver more myGov services for individuals, with an improved digital inbox and “tell us once” services, new voice authentication and digital identity services, and a new digital account for all Australian businesses, enabling them to access these services using a myGov credential; and
  • implement a simpler and more efficient grants administration process across government.

The DTO will redesign services to be digital by default. However, the Government recognises there are some people who will need assistance to transition to digital and we will support them to continue to receive the services they need.

Protecting personal information will remain a high priority and security and privacy mechanisms will be put in place to build public confidence in digital services. More information on the work of the DTO, including opportunities for the public to provide input can be found at their website

Infrastructure Investment

The Government will also continue its investment in communications infrastructure to enable Australians to better connect to each other and the world.

The coming year will see major improvements in nbn™ coverage across the country. The nbn™ is available to 913,000 premises nationwide with work underway in areas covering an additional 725,000 premises. By September 2016, more than three million homes and businesses will have an nbn service in place or under construction.

The nbn™ will also launch its two next generation, KA-band satellites in 2015-16, which will revolutionise broadband services for the bush, offering speeds and data allowances vastly in excess of what is available on previous satellite services.

The Government is also delivering on its commitment to improve mobile coverage in regional Australia. The Government is assessing the applications received for the $100 million Mobile Black Spot Programme, and expects to announce the successful locations by 30 June 2015.

The first base stations funded under the programme are expected to begin to roll out in the second half of 2015 and construction will take place over a three-year period.

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