Jewish Care.JPG

The True Cost of the NBN

Published on: April 14, 2011

Senator Conroy stated in a press release today that the latest OECD statistics, available here, reveal that Australians pay relatively high prices for the Internet compared to other countries.  That is certainly true for connections below 2.5mbps and less true for what he defines as “high speed connections” — that is, connections between 15 and 30mbps — where Australia’s prices are the 14th highest out of 33 countries measured.  As ABS statistics show, this is probably a more important measure, with 73% of Australians accessing speeds between 1.5mbps and 24mbps.

Nevertheless, there is no doubt our broadband performance is not good enough relative to other countries and there is an especially important concern about those who are stuck on speeds of less than 2.5mbps.  Everyone agrees they should be brought up to speed as soon as possible.  But rather than investigating the cheapest and quickest way to do so, Senator Conroy will build an entirely new network asking some residents to wait until as late as 2020 before they are upgraded.

However, Senator Conroy bypasses all logic by declaring:

“The NBN will provide Australia with world-class broadband infrastructure. It will open up a genuine choice of services and drive competitive prices for consumers, whether they live in a capital city or in regional, rural or remote areas.”

Economics 101 tells us that state-owned monopolies are not the most efficient models to “drive competitive prices” as Senator Conroy assumes.  In fact, the main reason the Government has legislated against Telstra and Optus using their HFC networks to compete against the NBN and other operators from “cherry-picking” NBN customers is because it fears that facilities-based competition will deliver lower prices in the city, undermining the NBN Co’s ability to charge higher prices (economist Josh Gans explained on The Drum why protecting a cross-subsidy model as proposed by the NBN leaves everyone worse off).

But this is not mere theory.  As the NBN Co Corporate plan shows (available here), more than 70% of users will opt for speeds of less than 25mbps (p.129) with only a small movement up the speed chain by 2020.  For people purchasing lower speeds, prices are forecast to stay steady in nominal dollars (see p.101 and graph below) while people willing to pay higher prices will see their costs come down over time:

There are many things wrong with this.  First, as economist Robert Kenny has pointed out (read his paper here), the Government has not made the case of why lower-income households should be subsidising higher income households, presumably with lots of kids, who can afford multiple devices in multiple rooms all of which are using high bandwidth applications simultaneously. These are not the productivity-enhancing e-health, e-learning and business applications the Government likes to talk about but, in fact, mainly entertainment.  I note that p.130 of the corporate plan outlines what applications will be used by households with a 50mbps plan — it assumes they will have two smartphones, use advanced internet, engage in casual gaming, video calling, online storage and IPTV, presumably all at once to chew up that bandwidth. Elsewhere Mr Quigley has stated, as is the fact, that it is video applications which are driving bandwidth demand.

But most concerning, however, is that the NBN will reverse a long-term trend of very rapidly falling prices.  OECD statistics show that between 2005 and 2008, DSL prices in Australia fell by 45% (because competitors had been kept out of Telstra’s exchanges for so long, you could argue that prices were artifically high in 2005 — but nonetheless, the figures reveal what happens when competition is introduced).

Why is all this so important?  Because for all of Senator Conroy’s rhetoric about eliminating the tyranny of distance, the biggest barrier to Australians taking up broadband is its cost.  ABS figures show (see table three) that there is a disparity in access to broadband between households in major cities and households in remote areas — 75% compared to 62% (the national average is 72%).  But the disparity is much greater when household income is taken into account: 94% of households earning more than $120,000 a year have access to the internet at home compared to only 43% of households earning less than $40,000 have access to the internet.

Rather than spending time putting out press releases about how the NBN will deliver cheap connectivity and drive down prices, there is one way Senator Conroy could convince everyone that the model he has chosen is indeed the best for consumers and taxpayers — submit the project to a rigorous cost-benefit analysis by the Productivity Commission.  Until he does so, his continued claims about the NBN should be treated with extreme suspicion.

14 Responses to “The True Cost of the NBN”

Jamie Benaud says:

A few points, Malcolm:

1.
You write: “more than 70% of users will opt for speeds of less than 25mbps (p.129) with only a small movement up the speed chain by 2020.” I think you need to look again, because the graph on page 129 shows nothing of the sort.

It shows (initially) about 70% will opt for speeds up to and including (not “less than”) 25Mbps. This includes 15% opting for 25/5 and 25/10 plans, speeds which are impossible under the Coalition “min 12Mbps” policy, since neither ADSL2+ nor HFC can deliver upload speeds anywhere near 5Mbps, let alone 10. The difference is even larger by 2020, by which time a huge 50% of connections are forecast to be on speeds exceeding your proposed 12Mbps download “guarantee”, and 30% are expected to be 100Mbps or faster, which can only realistically be delivered by FTTP networks.

Looking at averages, NBN predict that the average speed chosen in 2012 will be 32Mbps, and the average by 2025 will be a massive 162Mbps. Yes, that’s the AVERAGE speed!

In other words, your “12Mbps” policy doesn’t meet the average NBN service speeds in 2012, and is substantially less than 1/10th of average speeds by 2025. Surely this must give you pause in your belief that 12Mbps and/or ADSL2+ can meet demands over the coming decade?

2:
There is a difference between “video applications” and entertainment video as you imply is meant. Video can be used for a huge variety of uses other than IPTV, whether it be eHealth, teleconferencing, assorted business uses etc.
In other words, Video ≠ Entertainment.

I also note that you skip over one of the major uses of high bandwidth -offsite backup-. This use alone requires huge upload speeds, and cloud computing/online backups are completely impractical using ADSL technology.

3.
The Government has not “legislated against Telstra and Optus using their HFC networks to compete against the NBN and other operators from cherry-picking” as you claim.

Telstra and Optus are legally free to compete with the NBN using their existing HFC networks, although Telstra are poised to sign a deal saying they won’t compete. The anti cherry-picking legislation ensures that the NBN is on a leval playing field, meaning that any potential competitors must do so on the same open-access, wholesale-only basis.

Hayle says:

Wow! That’s a raelly neat answer!

myne says:

Malcolm, what speed connection do you have to your home?
I hear on good authority that it is 100mbit HFC.

Do you deny this?

Phil says:

But Myne, not everyone needs this speed. Only politicians, apparently. Remember, Malcolm says there’s no evidence that any speed above 12Mbps has any benefit.

Fail.

Tony says:

Hi Malcom,

Firstly I appreciate your efforts at keeping the bastards honest, but I strongly believe you’re attacking a piece of crucial infrastructure, and to be honest, you’ve missed the boat when it comes to claiming Australians don’t want >25mbps connections- the federal election somewhat gave you your answer on that one.

I simply don’t understand your calling for a business analysis of the NBN. Would you mind doing the same thing for the Pacific Highway? How about the business case for Parliament House? Of course not, it’d be silly considering how crucial this infrastructure is to the smooth operation of the country- so what makes our data and communication networks any different? Labor has correctly identified that it’s simply one of the most important pieces of infrastructure that the country relies on, and I don’t think you’d even contest that it is critical that we are able to remain competitive in the digital economy of today.

What I would like to see you do is campaign for a very high level of transparency in the running of NBN co so all Australians know what their money is being spent on- and if you believe that they’ve botched the implementation of the network or blown out on cost, that you raise it- not try and stop the network completely, because it’s bleedingly obvious that it’s going ahead with the backing of the Australian public.

Keep up the work- but please consider what myself and the other commentators on this blog have said- they all raise good points.

Cheers

Elouise says:

AKAIK you’ve got the anwesr in one!

[...] speeds of less than 25mbps (p.129) with only a small movement up the speed chain by 2020,” Turnbull said in a statement. “For people purchasing lower speeds, prices are forecast to stay steady in nominal dollars [...]

Phil says:

Malcolm, the backward position of the Coalition on the NBN is constantly moving further away from the views of Telecommunication and IT experts from around the World, whose praise for the NBN expands more and more every day.

The chief of the UN International Telecommunications division has now been added to those names, a veritable who’s who of the international ICT scene who tout our NBN as the world-class project that it is:
http://nbnmyths.wordpress.com/what-do-the-experts-say/

It’s well past time for you and the Coalition to stop “blocking the halls”, move into the 21st century, and support this project as the essential infrastructure that it is.

Jamie Benaud says:

I see David Braue from ZDNet has posted an article that devastating critique describing the huge number of errors and the extent of the misinformation in your blog post:

Assessing Turnbull’s voodoo telconomics
http://www.zdnet.com.au/assessing-turnbull-s-voodoo-telconomics-339313375.htm

I think this paragraph sums it up quite well:

“Turnbull tells us, even the ABS suggests that 73 per cent of Australians are “accessing speeds between 1.5Mbps and 24Mbps”.

Not only is this as useless as saying that 73 per cent of Australians are driving between 6km/h and 100km/h, but it’s absolutely incorrect: open up the ABS Excel file yourself and you can see that the speeds Turnbull is quoting are advertised speeds, not actual speeds.

Suggesting that they reflect anything like the speeds Australians are actually experiencing is like saying that my car can go 220km/h just because that’s what it says on my speedometer.”

Blessing says:

At last, smoeone comes up with the “right” answer!

Old IT Guy says:

I also think we need a faster more universal broadband service but like you Malcolm I also believe re-nationalisation of the telecoms network was a bad, old, ideologically driven idea that’s well past its use-by date. Any decision driven by slavish adherence to ideology rather than good governance and a business case should be roundly condemned.

What we need, to create real economic benefit from the investment, are sophisticated local businesses who can exploit the NBN by creating new applications and new business models. But on current trends we are going to wait a long time for that to happen. A report by the Economist Intelligence Unit, Sept 2009 Benchmarking the IT Industry, shows we do well in technological readiness (we have lots of ICT kit) and rank 1st in Asia Pacific, but we do poorly in ICT R&D spending. A World Economic Forum (WEF) report shows we also do poorly in business innovation factors ranking 22nd, behind Iceland, Ireland and Luxembourg and we rank 29th on business sophistication; which means we are not that good at using the ICT kit we’ve already got.
Paradoxically we rank 3rd on financial market development. Which is strange when you consider that a lack of venture capital is touted as the reason why more innovative IT companies are not formed.

The NBN is not going to fix any of this; it will probably make it worse. Together the WEF and EIU reports show we are technological followers, not IT industry pioneers. Just have a look at India; terrible fixed communications infrastructure but a world class IT industry. Our lack of business sophistication, and no home grown IT industry to speak of, means that we will be waiting a long time for all those “killer apps” that we have been promised and when they do arrive, its going to be from overseas. Mr Quigley probably knows all this, which is why he is saying that video on demand and video applications will drive demand; that’s all we need, a couch potato driven business case.

Christina says:

bjo4sS That’s a mold-breaker. Great thiknnig!

Will & Patricia says:

We support the NBN whole heartedly. It’s a policy of vision for the whole nation. It will be,
like all projects of this scale, wasteful in parts and an easy target but your party gave you this portfolio to keep a lid on you. Your party line in railing against the NBN is the only reason we will not vote for you